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While the majority of organizations implementing PaperCut don't take payments (such
as those implementing silent monitoring or simple quotas),
many organizations may implement payment policies such as:
User Pays After Quota Exceeded
After the user exceeds their allocated quota, they must credit their account with
their own funds.
User Pays Up-front
All users start with zero account balance. Access to printers is only granted
after users credit their account with their own funds.
Easy Manual Management
Office or counter staff taking manual payments can quickly update accounts in real-time
via the simple PaperCut browser based interface.
Restricted access to the interface can be granted so you can ensure counter staff
can not accidentally change other settings. All transactions are logged and audited
and the interface is so simple to use, no staff training is usually required.
Top-Up (Pre-Paid) Cards
Top-up cards are the most popular payment method now used by our customers. The
concept, first introduced in PaperCut in 2004, is a voucher or coupon based system.
It's similar in concept to the payment methods used by pre-paid cell phone providers
or an iTunes Store Gift Card. PaperCut includes the tools to help you create and
manage your own payment cards.
Online Payment Gateways
Leveraging the emerging trend of online payments, the PaperCut
payment gateway add-on modules allow PaperCut to hook directly into leading
payment providers such as PayPal, CyberSource, VeriSign and Authorize.Net. The solution
allows users to make immediate payments directly from their desktop or optionally
parents to make payments on behalf of their school children via the internet. PaperCut's
solution is vendor neutral ensuring you have a choice of payment providers.
Open API
PaperCut has an open and fully documented API. This allows organizations, 3rd parties
or system integrators to interface with PaperCut to support other payment methods.
This could include transfers from other systems and/or payment via hardware devices.
For more information on using the APIs please contact PaperCut support.
Top-Up Cards in Detail
Top-up cards are the most popular payment method and has been specifically designed
for the school, college or university. The system is simple, fully contained and
very cost effective. The process works as follows:
- The network administrator prints a set of customized
cards. Each card lists a value, an "valid 'til" date, and a unique
ID. Cards are often sealed in envelopes or only handled by a trusted parties.
- When a user requires additional credit, they purchase
a top-up/pre-paid card. In a school environment, cards can be sold at the library,
cafeteria/canteen, or even in the candy vending machine.
- The user logs in to the systems web interface and
enters the card's number.
- The user's account is automatically credited
with the value listed on the card. The card then becomes inactive.
PaperCut Software has worked closely with a number of organizations to design the
top-up/pre-paid card system. Over the years we have evaluated a number of payment
technologies in conjunction with our education customers. These have included vending
machines, smart cards, micro-payment systems, and manual processing. The top-up/pre-paid
card system has been by far the most successful and cost effective, and is a great
alternative or complement to the payment gateway.
Top-up/pre-paid cards are also the de facto standard in other areas such as the
mobile phone sector (used to handle pre-paid accounts) and iTunes Music Cards. Users,
particularly students, will be familiar with the process.
PaperCut NG provides the software, a card creation wizard, and a security framework
to implement a top-up/pre-paid card payment system. Now for a quick tour...
Creating Cards: The Card Wizard
- Use to create your own top-up/pre-paid cards
- The card wizard is a separate component installed with PaperCut
- Wizard style interface guides you though the process of creating and using cards
- Integrates with Microsoft Wor
Card wizard in the Windows Start menu
Creating Cards: Defining a Batch ID
- Each batch of cards is given unique batch ID
- Batch ID's can be used to track card sale location
- Use batch numbers to quickly track and cancel lost batches
Assigning a batch id in the card wizard
Creating Cards: Card Details
- Allocate a value, and set an expiry date
- Expiry dates ensure cards have a time limited life
- Create batches of different sizes ranging from 5 cards to 10,000
Entering card details in the card wizard
Creating Cards: Design Your Own Cards
- Use Microsoft Word to design a custom look
- Integrates in with Microsoft Word's mail-merge feature
- Include your own logo, usage instructions, and other details
Choosing a template in the card wizard
Creating Cards: Generate & Print
- The card wizard automatically creates a Word document ready for printing
- Cards defaults to a common "Business Card" size
- Need a professional look? Print to PDF and email to your local printing shop for
professional printing onto card.
Cards laid out in MS Word
Using Cards: Entering a Number
- Users log in to PaperCut's web interface and enter the card number under the
card section
- All activity is logged
- Integrate the PaperCut web tools interface into your organization's intranet
site
Redeeming a card from the user web interface
Using Cards: Track
- Import new batch of card numbers
- View the status of all cards
- See which cards are allocated and to whom they are assigned
- Review the time and date of card use
- Delete or expire cards by number, date or batch ID
Managing cards from the administration interface
What You Can't See
- Fraudulent card use attempts are detected, trapped and logged
- Highly Secure - guessing numbers is practically impossible *
* With 1,000 cards in circulation, the chance of guessing a number is 1-in-10,000,000,000,000,
or in non-mathematical terms, it would take over 300,000 years to guess a number
if a person enters one number every second!
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